Delta WorkForce™ connects AI-powered intake, service vendor management, and mobile field execution in one O&M platform. Run it standalone or amplify your existing EAM — either way, your operation runs better.
Work orders, assets, and PMs are well-handled by the systems you already have. The gaps are everywhere else: getting work in the door consistently, keeping field teams equipped and accountable, managing vendors end-to-end, and turning years of operational data into decisions. That's where Delta WorkForce™ comes in.
Describe an issue in plain language—or just attach a photo—and our AI instantly structures your request with the right category, priority, location, and full details. No forms to fill out, no calls to make. Before a new ticket is created, the system automatically checks for duplicate work orders so your team isn't managing redundant requests for the same issue.
Once confirmed, the request is automatically routed to the right internal team or external vendor based on the type of work, your location, and your organization's rules—no manual triage required. If a related ticket already exists, submitters can subscribe to real-time notifications and follow along as work progresses. Every request starts complete, tracked, and in the right hands from the moment it's submitted.
Phone calls and scattered emails make it nearly impossible to track decisions, confirm scope, or verify what was agreed upon. Delta WorkForce™ centralizes proposals, updates, check-ins, and approvals in one place — with real-time visibility into who's on-site and how work is progressing. No more back-and-forth. Just a single source of truth.
Vendor invoices stall when teams can't confirm work was completed or scope was met. Delta WorkForce™ connects invoices directly to the work record — so documentation, scope, and approvals are already in place when it's time to pay. Review, approve, and mark "OK to Pay" with confidence, without the email chains.
Whether it's an internal technician or an external vendor, everyone documents progress directly within the job — status changes, photos, notes, labor, and materials captured in context and instantly visible to the right people. No follow-up calls, no missing information at closeout. One live record from first assignment to final sign-off.
All plans billed annually. Multi-year agreements available. Transaction throughput purchased separately in fixed blocks, sized by transaction type.
Unlimited users. Unlimited vendors. Unlimited requests. Pricing scales with operational volume — not seat count — so your entire organization can collaborate without licensing constraints.
For teams ready to bring structure to their operations and vendor workflows from day one. Includes:
For growing operations teams that need scale, automation, and system integration to keep up with demand. Everything in Essential, plus:
For complex, multi-site operations managing both internal teams and external vendors at scale. Everything in Advanced, plus:
Throughput is purchased in fixed blocks, billed annually alongside your platform subscription. Block sizes vary by transaction type — see the table below. Higher-tier plans unlock lower per-block rates. Additional transaction types will be added as the platform grows.
Need more volume?
Contact us to discuss your projected transaction volume.
We've spent decades doing this work. Our team has designed and developed mobile applications for O&M teams from the ground up, written purpose-built software for asset-intensive environments, and led IBM Maximo implementations and upgrades across complex enterprise deployments. We bring both the technical depth to build the right product and the operational experience to know why it matters.
